Make a complaint

Any FCC S.A. interested party is allowed to contact the Complaint Channel if he or she identifies or suspects the existence of irregularities linked to Lawfulness, Ethics and Conduct by those who act in the name of the organization. In all the channels below you will receive a registration number for the follow up of your complaint. Remember that this tool should be used in a responsible way so as to preserve the credibility of the process.

Electronic Form
Click here to access the platform


Dial 0800-9400158. Free call over all of Brazil, from Monday to Friday, from 8h to 18 h

Make an appointment with the Ethical Committee or with the Board of Directors of FCC S.A. by the telephone number (21) 2195-9009.

By letter
Mail your correspondence to Fábrica Carioca de Catalisadores S.A. – Rua Nelson da Silva, 663, Distrito Industrial de Santa Cruz, Rio de Janeiro – RJ – CEP 23565-160, to the care of the Ethical Committee of FCC S.A.

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